CEO/President MKCM, Inc.
Mollie is a multi-lingual medical and vocational case manager of over 30 years (25 years in South Florida). Mollie has worked as a Senior Case Manager at Intracorp, Corvel and Genex before starting Mollie Kallen Case Management, Inc./MKCM in 2007. She is an extremely aggressive, organized and cost effective veteran case manager who has many years of experience in the field of medical, psychological, disability, catastrophic illness and vocational case management. She has assisted over 700 individuals from hundreds of private companies, as well as city, state and federal governmental municipalities. Mollie has been a dedicated case manager to many accounts for over 30 years and also works with many overseas patients; she performs on site job analyses, testing and file reviews/legal reviews. She has extensive expertise with many medical conditions ranging from simple orthopedic injuries, to MRSA/insect bites, cardiac/respiratory issues, AIDS, TBI, amputations and pediatric conditions. Mollie is a board member of the Florida Stay at Work Consortium, is published in many case management publications and trains physicians and other medical staff in workers' compensation issues. Mollie has also been a speaker at many workers' compensation forums. Mollie has developed a unique approach to case management that includes specific oversight and quality control procedures to ensure optimum case management processes. Her innovative perspective on workers' compensation case management translates to an extremely personalized approach to MKCM customers and strong relationships with all of her case managers nationally. Mollie built MKCM from the ground up with just one case manager to over 400 case managers nationally. The emphasis at MKCM mirrors our company slogan "Powerful insights - Proven results." Mollie Kallen has built her career upon ethical customer driven business principles with an emphasis on direct communication and being proactive versus reactive.
National Marketing Manager
A US Army veteran, Michael attained his B.S in Public Health/Health Education at Western Illinois University. With his 15 years of workers compensation experience, Michael brings to MKCM a vast knowledge of cost containment strategies in PBM/ Drug Reviews; Opioids & Compound Medication Management , Peer to Peer Reviews, Prospective Ancillary Services, Medicare Compliance/Medicare Set Asides and Nurse Case Management/Telephonic Case Management; all that directly impact claim outcomes. While with Healthcare Solutions/Cypress Care, Michael worked side by side with many large insurance companies providing unmatched customer service and quarterly stewardships reviewing a consistent reduction in overall expenditures. Michael also provided TCM/NCM services for another carrier, providing 24/7 availability, educating on a case by case bases, the medical options to insure the IW received the appropriate treatment and services. Michael also developed, implemented and evaluated marketing strategies such as Physician Roundtables & DME Demos further educating adjusters, case managers as well as claims/risk managers in current medical technologies that assisted in an efficient RTW program. Michael's passion for education and customer service has earned him respect in the industry and he is available to you 24/7 to analyze your claims for the best outcome. Michael also possesses an All Lines adjuster license to further assist his claims knowledge and ability to provide superior customer service to MKCM clients.